Next-Level Development Projects
Let’s build a plan and scorecard for your top human-capital priorities
Concepts like employee engagement, change, and teamwork are just that — concepts. They’re not like a chair that you can slide across the room, or a spreadsheet you can see and edit on a computer screen. These people-centered concepts are inherently intangible. They’re grounded in ideas. To the degree they’re “located” anywhere, they’re in our minds — and not sitting in clear view on the floor (like a chair) or on a desk (computer).
That’s why these key concepts are so challenging to agree on, act on, measure, manage, and improve. And it’s why our work emphasizes the notion of making these concepts as visible as possible. We encourage the development of plans, scorecards, maps, and other visuals because they are so tangible and readily visible.
Building a plan: With organizations that want to achieve serious improvement, we guide an on-site development process to define the vision, goals, actions, timelines, responsibilities, measures, and more. Everything is documented as the process unfolds. We bring our expertise to the table and build learning into the front end, but this is a co-creative process in which everyone in the group shapes the final product. The result is a practical plan for all to see and work from. The plan then serves as a combination road map, instruction manual, and progress tracker.
Meaningful scorecards: Other times our work has a narrower scope. For example, we help organizations develop meaningful measures and scorecards to track progress and outcomes relating to engagement, teamwork, resilience, and other big intangibles. The scorecard provides an ever-visible reality check, encouraging people to keep their eyes on whatever they’re trying to improve, no matter how “touchy-feely” it might be.
Practical visuals: We also guide groups in creating maps and other visuals so they can better understand their current situation as it relates to those human-capital intangibles. These maps make situations more visible, leading to a clearer understanding that can then be used to establish on-target goals and action plans.
Additional Client Services:
In-House Workshops • Accelerated Improvement • Improvement Council Jump-Start
Contact: 614-488-9721 | Online Contact Form | e-mail
